Press Release

  • 31 March 2021

Special bank holiday for interbank transactions in the Greek financial system on 2nd and 5th April 2021

The Trans-European Automated Real-time Gross settlement Express Transfer system (TARGET2 system) will be closed on 2nd and 5th April 2021, i.e. on Good Friday and οn the second day of Catholic and Protestant Easter respectively. Said days do not coincide with bank holidays within the Hellenic territory and therefore, in accordance with Article 11 of Law 3336/2005, these are days of special bank holiday and the provisions of said Article will apply.


  • 30 March 2021

Strong Customer Authentication - FAQs

Q1:  During the last months I have noticed changes in the approval process of my transactions, when I use my payment card for purchases from e-commerce companies in Greece and abroad. Why is this happening?

 As of January 2021, the "Strong Customer Authentication" process was launched at a pan-European and national level. This is a mandatory process in order to protect the consumer when he/she carries out a card-based payment transaction with an e-commerce company in Greece or within the Single Economic Area (i.e. an trader-commerce company operating in a Member-State of the European Union, Norway, Iceland and Liechtenstein). As of 1st January 2021, the Single Economic Area does not include the United Kingdom, whose e-commerce companies are treated as third-country ones (such as, but not limited to, e-commerce companies in the USA, Australia, China, etc.)


  • 26 March 2021

European Money Week 2021 – Fourth National Competition EMQ – Greece

The Hellenic Bank Association (HBA) participates for a seventh consecutive year with relevant activities in the "European Money Week" of the European Banking Federation. 


  • 23 March 2021

The Hellenic Bank Association informs all card holders on the extension of implementation for contactless payments up to 50 euros without the use of PIN until 30th June 2021

Following the HBA announcement dated 21st December 2020, its member banks, being consistent with their commitment for continuous assistance in limiting the impact of Covid-19 on public health and trading practice, will preserve until Wednesday 30th June 2021 the contactless payment limit up to 50 euros without the use of PIN


  • 25 February 2021

Information for consumers regarding the strong customer authentication rule for e-commerce payment cards transactions

As of January 2021, the "strong customer authentication" was launched at a pan-European and national level, in accordance with Directive (EU) 2015/2366 "on payment services in the internal market" (PSD 2) and Law 4537/2018 (Government Gazette A' 84). This is a necessary procedure when a consumer carries out payment transactions by card in an e-commerce environment.

The requirements for strong customer authentication constitute an obligation for all payment service providers (e.g. banks, payment institutions, electronic money institutions, etc.), and were set in order to achieve maximum security of customers during transactions effected with the use of payment cards (debit, credit and prepaid).